FAQ

Tickets are available online at the website https://www.oeticket.com/en/artist/007-action/, where you can also purchase group tours with a guide, VIP tours, or a FLEX-Ticket, which allows you to visit at any time during opening hours. Tickets can also be purchased on-site at METAStadt. Tickets at the box office can only be purchased if they are still available online. If a time slot is sold out online, tickets for that time slot cannot be purchased on-site either.

Please note: Even if tickets are available online, they may be sold out by the time you arrive at METAStadt. It is advisable to buy tickets online if you want to ensure that you can visit the exhibition at a specific time.

The Exhibition is open from Tuesday to Sunday every week. Check the ticketing page of our website for the most up-to-date schedule

For assistance with your ticket purchase, please contact our customer care team at customerservice@oeticket.com or by phone at Info hotline Monday - Sunday from 10 a.m. to 8 p.m. 0900 94 96 096 (€ 1.09/min incl. VAT)

The Exhibition is self-guided, and we expect guests to spend 60 to 90 minutes within the exhibition.

Sessions are sold in 20 minutes increments; you will have the full 20 minutes window to arrive for your session. If you are later than 20 minutes, we will be able to accommodate you in a following session if space permits.

Tickets for the Exhibition provide one-time entry. Once guests are inside the Exhibition, they may not exit and re-enter. Should a guest need to step out of the Exhibition for an emergency, please notify the nearest staff member.

All guests aged 15 years and under should be accompanied by a guest of at least 16 years of age.

Guests of all ages may experience 007 ACTION VIENNA.

Yes! We encourage visitors to take picture inside the Exhibition, to share them with their friends and family and to share with us at images@007ActionExhibition.com

A cloakroom will be operated at the Venue and standard fees will apply.

The Exhibition is presented at the METAstadt located at Dr. Otto-Neurath-Gasse 3, 1220, Vienna, Austria.

Car: Directly on the Südosttangente A23: Coming from the north, exit Hirschstetten, coming from the south, exit Stadlau.

Tram: From station U1 Kagran station or U2 Hardeggasse station with tram line 25 to “Erzherzog Karl Straße”, duration: 9 minutes.

Bus: From station U1 Kagran with line 26A bus (direction Großenzersdorf) to station Erzherzog Karl Straße (150m from METAStadt, duration: 8 minutes.

Rapid transit: S80 station “Erzherzog Karl Straße” (150m from METAStadt).

Timed-Entry Tickets: Choose this ticket type to enter on your selected date at any time during your chosen 20 minutes window. For instance, if you purchased a 13H00 ticket, you may enter anytime between 13H00 and 13H20. Select a date, find the ticketing section of our website, and from there select your preferred time session.

Flex Tickets: Guaranteed entry on any date and time within our operating hours. This works as a good gift option for friends and family.

All guests aged 6 years old and up require a ticket for entry. Guests aged 5 years old and under will need a complimentary Child Ticket to enter. Please note that complimentary Child Tickets must be reserved at the time the rest of your party is booked. Due to restriction within the venue, and for safety reasons, strollers are not permitted inside the Exhibition premises. Visitors arriving with strollers will be asked to check them in the Exhibition’s cloakroom and pay the requested fee to store them.

Visitors between 6 and 15 years old will be allowed to purchase a Kid ticket.

Visitors holding a valid Student Card will be allowed to purchase a Student ticket.

Visitors who have a valid ID showing that they are over 65 years old are allowed to purchase a senior ticket.

Small Family ticket package will be accessible to parties consisting of one (1) adult and (2) Kids" or “two (2) adults and one (1) Kid.

Big Family ticket package will be accessible to parties consisting of two (2) adults and (2) Kids, or one (1) adult and three (3) Kids.

The minimum number of patrons in a Group is six (6). Everyone in a group is considered an adult, independent of age.

The minimum of patrons per School Group is thirteen (13). Everyone in the Group must be a school student, except for two (2) teachers, or adult-in-charge. Every School Group comes with two (2) free access for each teacher or adult-in-charge.

Guests with limited mobility will be required to purchase a ticket according to their age group, and this ticket will provide free access to the person accompanying them.

007 ACTION VIENNA is committed to the health and safety of our staff and guests. As such, all local, state, and territorial regulations that could apply are followed.

Yes!

Due to restrictions within the Venue, and for security reasons, backpacks are not allowed in the Venue. There will be no exception to this rule. Visitors arriving at the Venue with backpacks will be asked to check them at the cloakroom and pay the requested fee.

Due to restriction within the venue, and for safety reasons, strollers are not permitted inside the Exhibition premises. Visitors arriving with strollers will be asked to check them in the Exhibition’s cloakroom and pay the requested fee for such service.

Only service animals are allowed in the Exhibition.

Because we are strictly showcasing originals – there are no replicas in 007 ACTION VIENNA – and there are several 007 themed event presented around the world, the items shown may vary from one city to the other. Though the Exhibition’s Curator always make sure that what is displayed amaze the visitors and fulfil their expectations.

Other cities have not yet been announced at this time. We encourage you to check our website from time to time for update.

Please write us at info@007ActionExhibition.com and we will respond at the earliest convenience.